About Us 2-1-1

About Us

2-1-1 allows people to give help and to get help

Every hour of every day, hundreds of people need essential human services - they are looking for training, employment, food pantries, help for an aging parent, addiction prevention programs for their teenage children, affordable housing options, support groups, and ways of becoming part of their community.

United Way 2-1-1 Information and Referral is a statewide service of United Way of Salt Lake. 2-1-1 is an easy-to-remember information and referral telephone number that people dial to get connected and get answers. 2-1-1 connects people to important health, human, and community service programs including: emergency food pantries, rental assistance, public health clinics, child care resources, support groups, legal aid, and a variety of nonprofit and government agencies. Individuals, families, and corporate and religious groups can also dial 2-1-1 to get connected to meaningful volunteer opportunities.

The 2-1-1 phone number is easily accessed by any phone and calls are free and confidential. Trained Information Specialists assess situations, make appropriate referrals, and monitor the needs of our communities. Interpreters are available in 170 languages. In 2011, more than 115,000 Utahns called United Way 2-1-1 seeking assistance.


Mission

Our mission is to connect residents of Utah looking to give or receive help to valuable information about health and human services in a simple, confidential, and comprehensive way.


Vision

United Way 2-1-1 envisions the services offered by 2-1-1 to be a guide for callers attempting to navigate the human services industry and get connected to appropriate resources in order to receive or give help. We seek to provide simple or complex solutions to everyday issues in a trusted and accurate way in more than 170 languages.


Services

2-1-1 is an easy-to-remember, three-digit number that brings people and services together. We provide connection to a wide variety of resources, from affordable childcare or an afterschool program to shelters for domestic violence, and everything in between. Simply put: